Terms & Conditions

These terms and conditions govern your use of the CharDan Technology Solutions website and the services we provide. By accessing this website or engaging our services, you agree to be bound by these terms.

Who we are

CharDan Technology Solutions is a family-run IT and technology services provider based in Buckingham, United Kingdom. You can contact us at hello@chardan.co.uk or on 01280 811474.

Use of this website

You may use this website for lawful purposes only. You must not misuse the site by introducing viruses, attempting to gain unauthorised access, or interfering with its operation or security. We may restrict or withdraw access at our discretion where we believe the site is being misused.

Intellectual property

All content on this website — including text, graphics, logos, images and code — is owned by CharDan or its licensors and is protected by UK intellectual property laws. You may not reproduce, distribute or exploit any content without our prior written permission, except as permitted by law.

Our services

Specific IT and technology services — including IT support, cloud services, AI solutions, web design, social media management, bespoke software and cyber security — are provided under separate service agreements that set out scope, fees and responsibilities. In the event of any conflict between these terms and a signed service agreement, the service agreement prevails.

Quotes and fees

Quotes provided for services are valid for 30 days from the date issued unless stated otherwise. Fees, payment terms and any applicable minimum contract periods are detailed in your individual service agreement. We reserve the right to amend fees with reasonable notice in line with that agreement.

Your responsibilities

Where we provide services that require access to your systems or data, you agree to provide accurate information, timely access and the cooperation needed for us to deliver the work. You remain responsible for the accuracy of any information you provide to us.

Limitation of liability

To the fullest extent permitted by law, CharDan shall not be liable for any indirect, incidental or consequential loss arising from the use of this website or our services. Our total liability for any claim arising from our services is limited to the value of the services provided under the relevant agreement. Nothing in these terms limits liability for death or personal injury caused by our negligence or for any other liability that cannot be excluded by law.

Third-party links and services

This website may contain links to third-party websites and may recommend third-party products or services. We are not responsible for the content or practices of those third parties and accept no liability for them.

Privacy

Our handling of your personal data is set out in our Privacy Policy and Cookie Policy, which form part of these terms.

Changes to these terms

We may update these terms from time to time. Any changes will be posted on this page with a revised “last updated” date. Continued use of the site after changes constitutes acceptance of the updated terms.

Governing law

These terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising in connection with them shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact us

If you have any questions about these terms, please contact us at hello@chardan.co.uk or 01280 811474.