24/7 reliability, calmly handled.
From a single stubborn laptop to a whole-office network, our IT support is built on 25+ years of keeping businesses productive. We respond quickly, explain things in plain English, and fix problems properly — so they don't come back.
Our IT Support in detail
Everything you'd expect, delivered with care — and nothing you don't need.
Helpdesk & Remote Support
Friendly experts on the end of the phone or screen, ready to untangle whatever's slowing your team down.
Proactive Monitoring
We watch your systems around the clock and quietly fix issues before you even notice them.
On-Site Visits
Based in Buckingham, we come to you across the region for hands-on help when remote won't cut it.
Hardware & Procurement
Sensible recommendations and sourcing for kit that fits your budget — never oversold.
Security & Backups
Robust, verified backups and security basics done right, so your business stays safe.
Network & Wi-Fi
Fast, reliable connectivity engineered for your space — no dead spots, no dropouts.
The real difference it makes
It's not about the technology — it's about what it frees you and your team to do.
- Less downtime, fewer disruptions to your day
- Predictable, transparent monthly costs
- A single, trusted partner for everything tech
- Peace of mind knowing someone's always watching
Getting started with IT Support
A calm, clear path from first chat to real results.
We listen
A free chat to understand how your business runs and what's been niggling.
We assess
A calm look at your current setup, flagging risks and quick wins.
We support
Ongoing, friendly support — reactive when you need it, proactive by default.
Pick the package that fits
Three ways to work with us — ad-hoc help, discounted hour bundles, or a tailored monthly SLA. No hidden fees; we'll always agree the right fit before anything starts.
Ad-hoc Support
One-off fixes and help when you need it, billed by the hour. No commitment — just friendly, fast support.
Occasional issues
Choose Ad-hoc SupportBundled Hours
Pre-pay for hours at a discount: 5 hours for £350 (£70/hr) or 10 hours for £650 (£65/hr).
Best value · known projects
Choose Bundled HoursMonthly SLA
A tailored support contract — the price depends on the services, quantity and job details.
Ongoing, contracted cover
Choose Monthly SLA| What's included | Ad-hoc Support£80 + VAT / hour | Bundled Hours£350–£650 one-off | Monthly SLAfrom £250 + VAT / month |
|---|---|---|---|
| Price | £80 + VAT / hr | £350 or £650 | from £250 + VAT / mo |
| Effective hourly rate | £80 / hr | £70–£65 / hr | Tailored |
| Remote helpdesk support | |||
| Proactive system monitoring | |||
| Priority response | |||
| On-site visits | Billed at £80/hr | Use your hours | Per contract |
| Security & backup monitoring | |||
| Monthly health report | |||
| Dedicated contact | |||
| No lock-in | Tailored contract |
Not sure which fits? Book a free chat and we'll help you choose — no pressure.
IT Support FAQs
Straightforward answers to the things clients ask us most. Can't find your question? We're happy to chat.
What might it cost?
Pick what you need, choose the size of your team, and add the extras that matter. You'll get an honest ballpark — never a quote, just a friendly starting point.
Pick a service above to start building your estimate.
Other ways we can help
Cloud Services
Secure, well-architected cloud setups that let your team work from anywhere — without the headaches.
Learn moreAI Solutions
Practical, jargon-free AI that saves your team real time and money — tailored to how you actually work.
Learn moreWeb Design
Clean, fast, friendly websites crafted to reflect your brand and turn visitors into customers.
Learn moreCurious about what IT Support could do for your business?
Book a free, no-obligation chat. We'll listen to how you work and show you exactly where we could help — with clear numbers before you decide anything.
Book your free chat- 100% free initial chat — no pressure
- We come to you and see how you work
- Clear, honest advice before you commit
- Backed by 25+ years of friendly IT experience